Effective Date: April 1, 2026
This Privacy Policy describes how Glimmer ("we," "us," "our," or "Company") collects, uses, and protects your information when you use our mobile application (the "App" or "Service"). We are committed to protecting your privacy and handling your data in an open and transparent manner. By using the App, you consent to the data practices described in this policy.
1. Information We Collect
1.1 Information You Provide
When you use our App, we may collect information that you provide directly, including:
- Focus area preferences and app settings you configure
- Affirmations you favorite or save within the App
- Reminder time preferences
- Communications you send to us for support or feedback
1.2 Automatically Collected Information
We may automatically collect certain information about your device and how you interact with the App:
- Device information (device model, operating system version)
- Unique device identifiers for analytics and app functionality
- App usage data (features accessed, frequency of use, session duration)
- Technical data necessary for app functionality and performance optimization
- Crash reports and diagnostic information to improve app stability
1.3 Subscription Information
If you purchase a Glimmer+ subscription, payment processing is handled entirely by Apple App Store or Google Play Store. We do not collect or store your payment information. We receive only subscription status information (active, expired, cancelled) necessary to provide premium features.
1.4 On-Device AI Processing
When you use our AI-powered features to generate personalized affirmations, all processing occurs locally on your device using on-device machine learning models. This content is never transmitted to our servers, third-party servers, or any external parties. Your generated affirmations remain private and under your control.
2. How We Use Your Information
We process your information based on the following legal bases: performance of contract, legitimate interests, consent, and legal obligations. We use the collected information for the following purposes:
- To provide, maintain, and improve the App's features and functionality
- To verify your subscription status and enable premium features
- To send you push notifications at your selected reminder time (only if you opt in)
- To analyze usage patterns and trends to improve user experience
- To provide customer support and respond to your inquiries
- To detect, prevent, and address technical issues, crashes, and bugs
- To comply with legal obligations and regulatory requirements
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:
- Service Providers: We work with carefully vetted third-party service providers who assist us in operating the App, processing subscriptions, providing analytics, and customer support. These providers are contractually obligated to protect your information, use it only for the purposes we specify, and comply with applicable data protection laws.
- App Store Platforms: Subscription management and payment processing are handled by Apple App Store and Google Play Store according to their respective privacy policies.
- Legal Requirements: We may disclose your information if required by law, subpoena, court order, governmental regulation, or law enforcement request. We may also disclose information when we believe, in good faith, that disclosure is necessary to protect our rights, investigate fraud, respond to government requests, or protect your safety or the safety of others.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will provide notice before your information becomes subject to a different privacy policy.
- Aggregated Data: We may share aggregated, de-identified, or anonymized information that cannot reasonably be used to identify you.
4. Data Storage and Security
Your preferences, favorites, selected focus areas, and locally generated affirmations are stored on your device using secure local storage with encryption. For features that require server-side storage or synchronization, we implement comprehensive security measures including:
- Encryption of data in transit using TLS/SSL protocols
- Encryption of data at rest using industry-standard algorithms
- Access controls and authentication mechanisms
- Regular security assessments and vulnerability monitoring
- Secure development practices and code reviews
However, no method of transmission over the internet or electronic storage is 100% secure. While we use commercially reasonable means to protect your information, we cannot guarantee absolute security. You acknowledge and accept that you use the App at your own risk.
5. Data Retention
We retain your information for as long as necessary to provide the App's services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:
- App Preferences and Settings: Retained while you use the App
- Usage Data: Typically retained for up to 24 months for analytics purposes
- Support Communications: Retained for up to 3 years for quality assurance
- Subscription Records: Retained as required by tax and financial regulations
When you delete the App, your locally stored data is automatically deleted. For any server-side data, you may request deletion by contacting us. We will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, regulatory, or fraud prevention purposes.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Right to Access: Request information about the personal data we hold
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of data processing
- Right to Object: Object to processing based on legitimate interests
- Right to Data Portability: Receive your data in a portable format
- Right to Withdraw Consent: Withdraw consent where consent is the legal basis
- Right to Opt-Out: Opt out of push notifications and analytics
- Right to Complain: Lodge a complaint with your data protection authority
To exercise these rights, please contact us at privacy@get-glimmer.app. We will respond within 30 days and may request verification of your identity for security purposes.
You can control certain data collection through your device settings:
- Push notifications: Settings → Notifications → Glimmer
- Analytics tracking: App Settings (if available)
7. Children's Privacy
Our App is not directed to, intended for, or designed to attract children under the age of 13 years (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If we discover that we have collected information from a child under the applicable age, we will delete such information immediately. If you are a parent or guardian and believe we have collected information from your child, please contact us at privacy@get-glimmer.app.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. When we transfer information internationally, we implement appropriate safeguards including Standard Contractual Clauses and other legally recognized transfer mechanisms. By using the App, you consent to the transfer of your information as described in this policy.
9. European Users (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR). We process your data based on legitimate interests, contract performance, and legal obligations. You may exercise your GDPR rights by contacting privacy@get-glimmer.app.
10. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act:
- Right to Know: Know what personal information we collect and use
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: We do not sell personal information
- Right to Non-Discrimination: We will not discriminate for exercising your rights
Contact us at privacy@get-glimmer.app to exercise these rights. We do not sell or share personal information for cross-context behavioral advertising.
11. Nevada Privacy Rights
Nevada residents have the right to opt out of the sale of certain information. We do not sell your information as defined under Nevada law.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make material changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you through the App or other appropriate channels
- Provide a reasonable opportunity to review changes
Your continued use of the App after changes become effective constitutes acceptance of the updated policy. If you disagree with changes, please discontinue use and contact us to delete your data.
13. Third-Party Services
The App may contain links to third-party websites or services. This Privacy Policy does not apply to third parties. We are not responsible for third-party privacy practices. Review their privacy policies before providing information.
14. Data Breach Notification
In the event of a data breach affecting your personal information, we will notify you and relevant authorities as required by applicable law, without undue delay.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Privacy Contact:
Email: privacy@get-glimmer.app
Support: support@get-glimmer.app
We will respond to your inquiry within 30 days.